FREE SHIPPING on all $35+ US orders

SHIPPING & RETURNS

PROCESSING TIME:
MOST orders are shipped within 1 business day!  However, during sales and/or larger than normal order volumes, orders may take up to 5 business days to ship!
(processing times for custom orders vary)
(processing times do not include weekends or US Holidays)

SHIPPING PROVIDER:
Orders are shipped via USPS with either 1st Class or Priority Mail.

FILE DELIVERY OF DIGITAL ITEMS:
Your files will be available to download once payment is confirmed.

CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply.  Lizzy Lane is not responsible for delays due to customs.

RETURNS/EXCHANGES/CANCELLATIONS:
Lizzy Lane does not accept returns, exchanges or cancellations.  Please reach out ASAP if there was an issue with your order.

LOST/MISSING/DAMAGED PACKAGES:
Lizzy Lane Designs is not responsible for packages that are lost/missing or damaged during transit.  Please file a claim with USPS here: https://www.usps.com/help/claims.htm

CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply.  Lizzy Lane Designs is not responsible for delays due to customs.