PROCESSING TIME:
MOST orders are shipped within 1 business day! However, during sales and/or larger than normal order volumes, orders may take up to 5 business days to ship!
(processing times for custom orders vary)
(processing times do not include weekends or US Holidays)
SHIPPING PROVIDER:
Orders are shipped via USPS with either 1st Class or Priority Mail.
FILE DELIVERY OF DIGITAL ITEMS:
Your files will be available to download once payment is confirmed.
CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. Lizzy Lane is not responsible for delays due to customs.
RETURNS/EXCHANGES/CANCELLATIONS:
Lizzy Lane does not accept returns, exchanges or cancellations. Please reach out ASAP if there was an issue with your order.
LOST/MISSING/DAMAGED PACKAGES:
Lizzy Lane Designs is not responsible for packages that are lost/missing or damaged during transit. Please file a claim with USPS here: https://www.usps.com/help/claims.htm
CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. Lizzy Lane Designs is not responsible for delays due to customs.
